Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Great location
Friendly staff
Dated rooms
Language barriers
7.6/10
Very good
Rooms
7.8
Location
8.8
Service
7.8
Dining
7.0
Guest reviews
7.6/10
based on 6 reviews
7.8
7.8/10 based on 200 reviews
Theodore
United States,
September
2023
7.6/10
The hotel offers good comfort in a lovely location by the river, just a short walk to the Grotto. The rooms, while air-conditioned and cozy, could benefit from some modernization. The service is friendly and accommodating, despite some language barriers. The dining provides typical French meals, but with limited variety. Overall, a nice stay with great views and convenience.
Rooms
7.0
The rooms are comfortable and overlook the river, providing nice views. The bathroom is also comfortable.
Service
8.0
The staff is very friendly and helpful, although there might be language limitations.
Location
9.0
The hotel's location is very good, close to the Grotto and town center, perfect for a pilgrimage.
Dining
7.0
The dining experience offers typical French meals, including breakfast with scrambled eggs and cold meats.
Facilities
7.0
The hotel provides basic facilities and services to meet guest needs.
Great location
Dated rooms
John
United States,
August
2023
8.0/10
I had a pleasant stay at this hotel. The rooms were comfortable, and the bathroom was nice, though a bit small. The service was excellent, with friendly staff always ready to assist. The location was convenient, close to the basilica and in a quiet area. The dining experience offered a typical French menu with a variety of options. The facilities were adequate for a comfortable stay.
Rooms
8.0
The rooms were small but very comfortable, with a nice bathroom.
Service
9.0
The staff was very friendly and helpful during my stay.
Location
8.0
The hotel's location was convenient, close to the basilica and in a quiet area.
Dining
8.0
The dining offered a typical French menu with a nice variety of options.
Facilities
7.0
The facilities provided were satisfactory for a comfortable stay.
George
United States,
July
2023
7.8/10
I had a lovely stay at this hotel. The location was perfect, overlooking the river and just a short walk to the Grotto and town center. The rooms, although small, were comfortable and clean, providing a great view to wake up to each morning. The service was nice, even though there was a language barrier. The dining options were typical continental with some French specialties, but a bit more variety would have been nice. Overall, a good hotel with comfortable rooms and a great location.
Rooms
8.0
The rooms were small but very comfortable, with a nice bathroom and a lovely view of the river.
Service
7.0
The service was nice, although there was a language barrier, the staff was friendly.
Location
9.0
The location was perfect, right on the river Gave overlooking the fortress of Lourdes and a short walk to the Basilica and town center.
Dining
7.0
The dining offered typical continental breakfast and French specialties, but more variety would have been appreciated.
Facilities
8.0
The hotel facilities were good, and the view of the river added to the overall experience.
Great location
Language barrier
Andrew
United States,
June
2023
7.4/10
I woke up to a lovely view of the river each morning which was a great way to start the day, even though the room and bathroom were a bit small. Walking into town for breakfast at a French bakery nearby was a much better deal and just a short stroll away. The hotel's location was fantastic, just a quick 6-minute walk to the Grotto, with comfortable, air-conditioned rooms despite the inconvenience of having only one outlet far from the bed. The car park was a bit shoddy and a bit of a walk from the hotel, but overall, it was a good hotel in a great location.
Rooms
8.0
The room overlooked the river which was a nice touch each morning, but it was a bit small with only one far outlet for charging my phone.
Service
7.0
The bed staff were very friendly and always willing to help despite not speaking English. Although communication was a bit of a challenge due to the language barrier, they did their best to assist us during our stay.
Location
9.0
The hotel's location was perfect for exploring Lourdes, with easy access to the Basilica, the Grotto, and the town center just a short walk away.
Dining
6.0
The dining experience offered typical French cold meats with breakfast being on the simpler side. However, the continental breakfast included delicious scrambled eggs every morning, making it a bit more enjoyable.
Facilities
7.0
The hotel provided necessary facilities for a comfortable stay, and the air-conditioned rooms were a plus point despite some room size constraints.
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